🔒 Privacy Policy

X Shilajit (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and store your information when you visit our website (the “Site”) or use our services (collectively, the “Services”).

What Information We Collect

We collect information in various ways when you interact with our Services, including:

  • Basic Contact Details: Name, address, phone number, and email address.

  • Order Information: Billing and shipping addresses, payment information, and order history.

  • Account Information: Username, encrypted password, and security questions.

  • Shopping Activity: Items viewed, added to cart, or added to wishlist.

  • Customer Support: Messages or inquiries you send us.

  • Usage Data: Device information, browser type, IP address, and how you interact with the Site.

How We Use Your Information

We may use your information to:

  • Provide Services: Fulfill orders, process payments, manage your account, send updates, coordinate shipping, and manage returns.

  • Marketing & Advertising: Send promotional messages and display personalized ads.

  • Security & Fraud Prevention: Detect and prevent fraudulent activity.

  • Customer Support: Offer support and improve the Services.

  • Cookies: Enhance your experience and analyze user behavior (you may manage cookies in your browser settings).

Sharing Your Information

We may share your information with third parties under the following circumstances:

  • Vendors and Service Providers: Companies that help us operate the Services (e.g., payment processors, analytics providers).

  • Business Partners: For joint promotions or collaborations, under their privacy policies.

  • Legal Compliance: When required by law or legal process.

  • Business Transactions: During mergers, acquisitions, or asset sales.

Your Rights and Choices

Depending on your location, you may have the right to:

  • Access or receive a copy of your personal information.

  • Request correction or deletion of your information.

  • Restrict or object to certain processing activities.

  • Withdraw your consent at any time.

  • Unsubscribe from marketing communications using the provided links.

Data Security and Retention

We implement reasonable safeguards to protect your data. However, no system is 100% secure. We retain data only as long as necessary to fulfill the purposes described or as required by law.

Children’s Privacy

Our Services are not intended for children under the age of 16. We do not knowingly collect information from children.

International Users

Your data may be transferred to and stored in countries other than your own. We use appropriate measures to ensure protection during such transfers.

Mobile Terms of Service

X Shilajit
Last updated: April 13, 2025

The mobile messaging service (the “Service”) is operated by X Shilajit (“we,” “us,” or “our”). Your use of the Service constitutes your agreement to these Mobile Terms. We may change or discontinue the Service or these terms at any time.

SMS Consent

By opting in, you agree to receive recurring SMS/text messages from and on behalf of X Shilajit at the mobile number you provided. Messages may be sent using an autodialer or other technology. These messages may include promotional offers, cart reminders, order updates, and customer service messages.

Your consent is not required to make a purchase and your participation is entirely voluntary.

Message & Data Rates

We do not charge for the Service, but standard message and data rates may apply. Message frequency varies. Check with your wireless provider for more information.

Opting Out

You may opt out at any time by texting STOP to +18089603300, or by clicking the unsubscribe link (if available) in any message. You will receive a one-time confirmation message. After that, no further messages will be sent unless initiated by you.

Support

For help, text HELP to +18089603300 or email us at: support@xshilajit.com

Phone Number Changes

We may change the phone number or shortcode used for the Service. If you send messages to an old number, we are not responsible for processing those messages.

Disclaimers

We are not responsible for delayed or undelivered messages. You agree to provide a valid mobile number. If your number changes, you must re-subscribe.

Privacy

To learn how we collect and use your personal information, please review our Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or your rights, please contact us at:

📧 Email: support@xshilajit.com
📞 Phone: +1 (808) 960-3300
🌐 Website: https://xshilajit.com